Taronga Zoo

Taronga Zoo proved that going cashless doesn't mean compromising the guest experience. Mobile apps, interactive maps, and digital wallets created richer, more engaging visitor journeys.

Cashless journey modernization across precinct retail and experiences
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Taronga Zoo wooden cashless card and onboarding collateral.

Capabilities

  • Eco-forward card and wallet experiences for guests and families.
  • Centralized payment and settlement workflows across venues.
  • Operational visibility for queue, spend, and service response.
  • Foundation for future automation and integrated guest engagement.

How It Works

  1. 1Introduce modern cashless identity and wallet media.
  2. 2Connect payment, settlement, and reporting layers.
  3. 3Use live insight to improve guest flow and staff allocation.

Proof

Operational modernization delivered without compromising visitor simplicity.

"Cashless became practical for guests and manageable for operations."
— Taronga venue leadership

What This Means For

  • Case studies show measurable uplift linked to visitor experience changes.
  • Evidence makes stakeholder buy-in faster for future campaigns.